Game Screenshots
Step into a secret realm illuminated by ancient flames and embark on your adventure!
Download for iOSStep into a secret realm illuminated by ancient flames and embark on your adventure! Here, you can strengthen your power through battles, collect powerful gear, refine elixirs, and unlock multidimensional attribute growth. Even casual idle play rewards you, while thrilling stage challenges and dazzling skill effects make every victory feel truly rewarding.
Strategic progression × exhilarating combat — create your unique heroes and uncover the hidden powers deep within the mystic realm!
1. Ensure your iOS device is running the latest system version.
2. Close background apps to free up memory.
3. Reinstall the game (note: back up your account first).
1. Verify you're using the correct account credentials (iOS Game Center account).
2. Check your network connection.
3. Contact support with your account ID and device info.
1. Restart the game to refresh data.
2. Check your in-game mailbox for delayed rewards.
3. Submit a support ticket with details (time, item name, quantity).
Email: lshdut@sohu.com
Phone: +43 67844179099
Response time: 1-3 business days
When you use Mystic Ember Realm (iOS version):
- Account Information: We collect your iOS Game Center account ID (for login and progress sync).
- Device Information: Device model, system version, IP address (to optimize performance and prevent fraud).
- Game Data: Progress, character info, in-game purchases (to provide game services).
- To provide and maintain game services (e.g., sync progress, restore purchases).
- To improve game performance and user experience.
- To prevent cheating, fraud, or other unauthorized activities.
- To respond to your support requests.
We do not sell, rent, or share your personal information with third parties except:
- With your explicit consent.
- To comply with legal obligations (e.g., court orders).
We use industry-standard security measures (encryption, access controls) to protect your data. However, no method of transmission over the internet is 100% secure.
You can request access to, correction of, or deletion of your personal information by contacting us at lshdut@sohu.com.
We may update this policy periodically. Changes will be posted on this page, and significant changes will be notified in-game.
For privacy-related questions, email lshdut@sohu.com.